Question 1

How is  Humanagement different from our current LMS or knowledge base?

Accepted Answer

Most tools solve either training OR documentation.  Humanagement combines both into one platform. Your SOPs live side-by-side with trackable courses, AI search, and automatic quizzes—so employees actually use the material you've already created.

Question 2

Can I import the documents I already have?

Accepted Answer

Yes. Drag-and-drop a single ZIP file or connect Google Drive and we'll instantly convert every folder and file into organized, searchable articles—no manual copy-and-paste.

Question 3

How long does setup take?

Accepted Answer

Most teams are live in under an hour. Upload your docs, assign your first course, and invite employees. Because the UI is familiar and clutter-free, adoption is fast and painless.

Question 4

What happens when I update a policy?

Accepted Answer

Use "Update & Notify" to save a new version. We show employees a visual diff, reset their read status, and capture a complete audit trail—perfect for compliance or HR audits.

Question 5

How is pricing calculated?

Accepted Answer

Simple and transparent: $5 per active employee per month. No hidden fees, no feature gates. A 50-person company pays $250/month and gets every feature, including AI tools.

Question 6

Do employees need to create another login?

Accepted Answer

They can, but most customers enable Single Sign-On (Google, Microsoft 365, or Okta) so staff use the credentials they already have.

Question 7

How does the ZIP file import work?

Accepted Answer

Simply compress your existing Google Drive or folder structure into a ZIP file and drag it into Humanagement. The system automatically creates categories from your folders and converts all documents into searchable articles—preserving your existing organization.

Question 8

Can I track who has read which policies?

Accepted Answer

Absolutely. Humanagement provides detailed tracking of who has read what, when they acknowledged it, and maintains a complete audit trail. Perfect for compliance requirements and HR documentation.

Question 9

What types of content can I upload?

Accepted Answer

You can upload PDFs, Word documents, PowerPoint presentations, videos, images, and even SCORM packages. The system automatically processes and makes everything searchable and assignable.

Question 10

How does the AI search work?

Accepted Answer

Instead of searching for keywords, employees can ask natural language questions like "What's our policy on remote work?" The AI reads through all your content and provides direct answers with source links.

Question 11

Can I create quizzes automatically?

Accepted Answer

Yes! The AI can generate comprehensive quizzes from any combination of your existing documents, videos, and articles. Just select your content sources and specify how many questions you want.

Question 12

What is the "Update & Notify" feature?

Accepted Answer

When you update any policy or document, you can choose to notify all previous readers. The system shows them exactly what changed (highlighted additions, strikethrough deletions) and requires them to re-acknowledge the updated version.

Question 13

How do courses work in Humanagement?

Accepted Answer

Create structured learning paths by combining articles, quizzes, videos, and other content. You can assign courses to specific roles, departments, or individuals, and track completion automatically.

Question 14

Can I set up recurring training?

Accepted Answer

Yes. Set a reassignment frequency for any course (like annual compliance training) and employees will be automatically re-enrolled after the specified time period.

Question 15

What happens if employees can't find what they need?

Accepted Answer

They can use the "Ask a Question" feature to submit queries directly to administrators. You can then answer and turn it into a new article, helping build a more complete knowledge base organically.

Question 16

Is there a mobile app?

Accepted Answer

Humanagement works perfectly on mobile devices through any web browser. Employees can access their assigned courses and search the knowledge base from anywhere, anytime.

Question 17

Can I customize the look and feel?

Accepted Answer

Yes. Upload your company logo, customize colors for public knowledge bases, and even add custom CSS for complete brand alignment. Create a seamless experience that matches your company identity.

Question 18

How does the glossary feature work?

Accepted Answer

Define company-specific terms, acronyms, and jargon once, and the system automatically highlights these words throughout all articles with popup definitions. Perfect for onboarding and ensuring consistent understanding.

Question 19

Can I create public-facing help centers?

Accepted Answer

Absolutely. Select specific articles to include in a public knowledge base for customers or partners. Customize the appearance and optionally use your own domain for a fully branded experience.

Question 20

What about video content?

Accepted Answer

Upload videos directly or embed from YouTube, Vimeo, or Loom. The system automatically generates interactive transcripts, making video content searchable and allowing users to jump to specific sections.

Question 21

How do I handle large amounts of content?

Accepted Answer

Use bulk actions to manage multiple articles at once, create subsections for complex topics, and leverage the spreadsheet-like Articles List view for advanced content management and auditing.

Question 22

How often should I update our content?

Accepted Answer

Update policies as needed using the version control system. The "Update & Notify" feature ensures employees see changes immediately, while maintaining a complete audit trail for compliance.

Question 23

What if employees ask questions not covered in our knowledge base?

Accepted Answer

The "Ask a Question" feature lets employees submit queries directly. You can answer these and convert them into new articles, helping your knowledge base grow organically based on real needs.

Question 24

How do I ensure employees actually engage with the content?

Accepted Answer

Use interactive features like quizzes, signature challenges, and the leaderboard system. The gamification elements and point system encourage active participation and completion.

Question 25

Can I get insights into how our knowledge base is being used?

Accepted Answer

Yes. View detailed analytics on article views, completion rates, popular searches, and user engagement. Use these insights to optimize your content and identify knowledge gaps.

Question 26

Who is Humanagement best suited for?

Accepted Answer

Companies with 50-200 employees who have already invested time creating policies and SOPs but struggle with employee adoption. Perfect for businesses that feel their documentation efforts are being wasted.

Question 27

How quickly can we get up and running?

Accepted Answer

Most teams are live in under an hour. Upload your existing documents, create your first course, and invite employees. The familiar interface ensures fast adoption without extensive training.

Question 28

What if we don't have organized documentation yet?

Accepted Answer

Humanagement includes templates for common policies and procedures. You can also use the AI writing assistant to generate complete policies from simple prompts, giving you a professional starting point.

Question 29

How do I organize my content?

Accepted Answer

Create categories and subcategories to mirror your existing structure. You can also use tags for cross-referencing and the subsection feature to keep large topic areas organized and accessible.

Question 30

Can I control who sees what information?

Accepted Answer

Yes. Set article visibility to "All Staff," "Assigned Only," or "Public." You can also create role-based assignments and use the org chart to manage access by position or department.

Question 31

How does version control work?

Accepted Answer

Every edit creates a new version with a complete audit trail. Use "Update & Notify" for important changes or "Update & Don't Notify" for minor corrections like typos.

Question 32

What can the AI help me with?

Accepted Answer

The AI can answer employee questions in natural language, generate quizzes from your existing content, create policy drafts from prompts, and automatically transcribe uploaded videos for searchability.

Question 33

How accurate is the AI search?

Accepted Answer

The AI reads through all your knowledge base content to provide contextually relevant answers. It cites its sources, so employees can verify information and read the full policies when needed.

Question 34

Can I use AI to create content?

Accepted Answer

Absolutely. Use the "Write with AI" feature to generate policies, procedures, or training content from simple prompts. The AI provides professional drafts you can customize for your company.

Question 35

How do I create effective training courses?

Accepted Answer

Use the course builder to combine articles, videos, quizzes, and interactive content into structured learning paths. Organize content into sections and assign to specific roles or phases of employment.

Question 36

Can I track training completion?

Accepted Answer

Yes. Monitor individual progress, view completion reports, and see which employees need follow-up. The system maintains detailed records for compliance and performance reviews.

Question 37

What about certificates and compliance?

Accepted Answer

Enable automatic certificate generation for course completion. The system maintains audit trails, tracks re-certifications, and provides all documentation needed for compliance requirements.

Question 38

How much does Humanagement cost?

Accepted Answer

$5 per active employee per month. No hidden fees, no feature restrictions. A 50-person company pays $250/month and gets every feature including AI tools and unlimited content.

Question 39

Is there a free trial?

Accepted Answer

Yes, we offer a free trial so you can test all features with your actual content and team. Experience the full platform before making a commitment.

Question 40

What about larger organizations?

Accepted Answer

We work with companies from 50 to 200+ employees. Contact us for volume pricing and enterprise features like advanced integrations and dedicated support.

Question 41

What integrations are available?

Accepted Answer

Single Sign-On with Google, Microsoft 365, and Okta. API access for custom integrations. We also support SCORM packages from popular authoring tools like Articulate Storyline.

Question 42

How secure is our data?

Accepted Answer

Enterprise-grade security with data encryption, regular backups, and SOC 2 compliance. Your sensitive company information is protected with industry-standard security measures.

Question 43

What kind of support do you provide?

Accepted Answer

Comprehensive onboarding, email and chat support, detailed documentation, and video tutorials. Our team helps ensure you get maximum value from the platform.

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